Guides

How to put your walk-in line on a TV or old tablet

The wall screen is a web page, so anything with a browser can show it. It shows who is next and who is in each chair, with a QR code to join. It refreshes itself every 10 seconds, so you never touch it during the day.

1. Get your wall screen link

Sign in, open Settings, and copy the Wall screen link. It looks like /s/tv/?s=your-shop on our site. Opening it shows your live line.

2. Pick a device

Old tablet or spare laptop

Open the link in the browser and use full screen. On a laptop that is usually F11 (or Control-Command-F on a Mac). On a tablet, choose “Add to home screen” or “Full screen” from the browser menu if it has one.

Smart TV with a browser

Open the TV’s web browser, type the link, and bookmark it. Typing is slow with a remote, so it helps to email the link to yourself and open it from a bookmark you save once.

Fire TV stick

Install a browser such as Silk from the app store, open your link, and bookmark it. Set it as the first thing you open each morning.

Chromecast

Open the link in Chrome on a computer, then use the Cast option in the Chrome menu and choose to cast the tab to your TV. The computer has to stay on and keep that tab open.

3. Keep the screen awake

• Tablet: in display settings, set the screen timeout to the longest option, or turn on “stay awake while charging” if it has it. Keep it plugged in.
• Laptop: in power settings, set sleep and screen off to never while plugged in.
• TV or stick: turn off any sleep timer and screensaver in the settings. Settings differ by brand, so look under display or power.

4. Check it from across the room

Stand where your customers sit. Names are large, but if the TV is far from the bench, move it or turn the picture size to fill the screen. Customers who can see the line stop asking who is next.

New to the line itself? Read how to run a walk-in queue. You can also print a window sign so people can join before they come in.