FAQ
Overheard in the chair
Short answers to what shop owners ask first.
Do my customers need to download an app?
No. They scan the QR code on your window or tap your Instagram link, type their name, and they're in line. Their place in line is a web page that updates itself.
How do customers know when it's their turn?
If they leave an email, we email them when they're two places from the front and again when you call them. The wall screen shows the next names too.
Do you take payments or a cut of each cut?
No. Customers pay you at the shop however you already take money. We charge the shop a flat monthly price and that's it.
Can I take bookings and walk-ins at the same time?
Yes. Bookings block their chair's time on the booking page, and you call walk-ins into whichever chair is free. You can also turn booking off and run walk-ins only.
What about text messages?
Not yet. Texts need carrier registration and cost per message, so we started with email, which is free for you and your customers.
Do my barbers need logins?
No. Each barber is a chair you add by name. You (or whoever has the shop phone or tablet) run the line from one screen.